Quality; Innovative; Workmanship; Variety; Features; 30 Day Satisfaction Guarantee; U.S. Warranty; FREE Ground Shipping on orders over $150 within the lower 48 United States; and NO Sales Tax. Worldwide shipping now available.
- Quality - We sell the same, identical cuckoo clocks manufactured and sold in the Black Forest of Germany.
- Innovative - We are constantly trying to upgrade and update our merchandise so you will find only the best cuckoo clocks, and clocks available today on our site.
- Workmanship - Quality in every clock, from the weights to the top of the crest. We work with producers, traders and experts that want to preserve the high quality standard of Black Forest clocks.
- Variety - Not only do we offer a huge variety of cuckoo clocks. We sell clocks of all types and sizes from alarm clocks to wall clocks.
- Features - Moving, animated figuines, musicals, night shut-off switches, color options and more.
- Satisfaction Guarantee - 30 Days, see details.
- US Warranty - All of our clocks are serviced right here in the United States and many have international service stations for our world-wide customers. No need to have the expense of sending the clock back to Germany for repairs or damage claims from shipping.
- FREE Shipping - on all orders over $150 within the lower 48 States.
- All shipments are insured for your and our protection.
- No Sales Tax - We never charge sales tax or import duties.
- World-Wide Shipping - now available thru our partners at International Checkout. Simply choose the yellow International Checkout Icon to order your product.
- Fast Shipping - orders are normally shipped the same day, or within 48 hours for weekend and holiday orders.
- Location - Cuckoo Kingdom, Inc is Veteran owned and operated and located in the United States.
Problems you may face ordering direct from Germany.
- US duty or duties from other countries cannot be pre-paid. Cuckoo Kingdom prices are bottom line and you never pay more than the invoice total, unless shipped to an International Address.
- Delayed Shipping from Germany. It could be up to 6 days before the German vendor even ships your cuckoo clock. Cuckoo Kingdom tries to ship same day or within 2 days for weekend and holiday orders.
- Most Internet sales from Germany are shipped via the post office. The mailman who is responsible collecting the duty at the door, does not know the harmonized tariff number nor does he know the correct duty rate. Private consumers may be charged up to, or even over, 16%. Cuckoo Kingdom, does not charge a tax on U.S. customers.
- Damage claims - You must contact the shipper in Germany regarding all claims. Cuckoo Kingdom damage claims are handled here in the United States and we can normally replace a damaged clock within a few days.
- Return shipments must go back to Germany. Cuckoo Kingdom return shipments are handled here in the U.S.
Should Cuckoo Kingdom ship to an international destination, you will be responsible to pay any taxes, duties or freight forwarding fees charged by the recipients country. This is all handled thru our partners at International Checkout.